Shipping policy

We currently ship orders to customers within the United States only. We do not ship to international destinations.

Order Processing and Handling Time

Orders are normally processed and shipped within 1–4 business days after the order is placed. Business days are Monday through Friday and do not include weekends or U.S. holidays.

Our daily order cut-off time is 2:00 PM Pacific Time. Orders placed after 2:00 PM Pacific Time will be treated as orders received on the next business day and will be processed according to the normal 1–4 business day handling period.

For example, an order placed after 2:00 PM on Friday will be treated as a Monday order, excluding holidays.

The processing time refers to the time needed to prepare the order and hand it over to the shipping carrier. It is separate from the carrier transit time.

Shipping Areas and Estimated Transit Time

We currently offer shipping within the United States only. International shipping is not available.

After an order has been handed over to the carrier, the estimated transit time is generally:

  • Western United States: approximately 2–4 business days

  • Central United States: approximately 3–5 business days

  • Eastern United States: approximately 4–6 business days

  • Alaska and Hawaii: approximately 5–8 business days

These are estimated transit times, not guaranteed delivery dates. Actual delivery time may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.

The estimated delivery period begins after the package has been shipped and accepted by the carrier. It does not include the 1–4 business day order processing period.

Shipping Rates

Our standard shipping rate is:

  • Orders from $0.01 to $50.00: $8.00 standard shipping

The applicable shipping charge will be shown before the customer completes payment.

Shipping charges are based on delivery to the customer's address. We do not offer store pickup or local delivery.

Taxes

Product prices shown on our website do not include sales tax unless specifically stated otherwise.

Where sales tax is required, the applicable tax will be calculated and collected at checkout based on the customer's shipping address and applicable state or local requirements.

The final order total, including any applicable sales tax and shipping charges, will be displayed before payment is completed.

Carrier and Tracking Information

Orders are shipped using United States Postal Service (USPS).

After an order has been shipped, we will provide the customer with a tracking number.

Tracking information is normally sent to the email address provided with the order. Customers can also sign in to their account on our website to view available order and tracking information.

Tracking updates may take some time to appear after the package is handed over to USPS. The tracking status is provided by the carrier and may not update immediately after shipment.

Shipping Restrictions

We currently ship to addresses within the United States only.

We do not offer international shipping to Canada, Mexico, South America, Europe, Asia, Australia, Africa, or other international destinations.

We do not offer store pickup or local delivery.

Orders may also be subject to carrier service limitations for certain addresses or locations that USPS does not currently serve through the selected shipping service.

Shipping Delays

We make reasonable efforts to process and ship orders within the stated handling period. However, delivery may take longer than the estimated time because of circumstances outside our control.

Possible causes of delay include:

  • U.S. holidays and carrier holiday schedules

  • Severe weather

  • Transportation disruptions

  • USPS service interruptions

  • Unexpected increases in shipping volume

  • Supply chain or inventory-related issues

  • Other circumstances outside our reasonable control

If we become aware of a significant delay affecting an order, we will provide an update using the contact information associated with the order.

Estimated delivery dates are provided for planning purposes only and are not guaranteed.

Lost or Seriously Damaged Packages

If a package appears to be lost or arrives with serious damage, please contact us within 14 days of the expected delivery date or the date the package was received, whichever applies.

Please provide your order number and, when applicable, photographs showing the condition of the package and the damaged item. We will review the shipment and work with the customer and carrier to determine the appropriate next step.

Carrier tracking information may be used when reviewing a package that has not arrived.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

An incorrect or incomplete address may result in delivery delays, additional carrier handling, or the return of the package to the sender. If an order has not yet shipped and an address correction is needed, please contact us as soon as possible.

Delivery Information

By placing an order, customers acknowledge that the stated processing and transit periods are estimated timeframes. The total time from order placement to delivery consists of both the order processing period and the carrier transit period.

We do not guarantee delivery on a specific date unless a specific guaranteed service is expressly offered and identified at checkout.